These Terms of Use and Service Agreement (the “Terms”) constitute a legally binding agreement between you (the “User”, “you”, or “your”) and M2Talents, operated by Mo Mohamed, with registered operations in Munich, Germany (the “Provider”, “we”, “us”, or “our”), governing your access to and use of the ApplicantGrid platform, accessible at applicantgrid.com (the “Service”).
By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the Service.
The Provider reserves the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least fourteen (14) days before they take effect. Continued use of the Service after the effective date of any modification constitutes acceptance of the revised Terms.
ApplicantGrid is a software-as-a-service (SaaS) job search management platform designed to assist users in organising, tracking, and optimising their job search activities. The Service includes, but is not limited to, application tracking, email integration, AI-powered career tools, networking contact management, and search utilities.
The Service is a productivity and organisational tool. The Provider makes no representations, warranties, or guarantees, whether express, implied, or statutory, that use of the Service will result in job offers, interviews, employment, career advancement, or any other professional outcome. The User acknowledges and agrees that:
The Provider aims to maintain reasonable uptime but does not guarantee uninterrupted, timely, secure, or error-free operation of the Service. The Service may be subject to limitations, delays, and other problems inherent in the use of internet and electronic communications, including but not limited to:
The User acknowledges that ApplicantGrid is an actively developed product that may be in an early-stage, beta, or launch phase. As such, the User accepts that:
The Service is offered under a freemium model with the following tiers:
All paid subscriptions are processed through Stripe, a third-party payment processor. By subscribing, you agree to Stripe’s terms of service in addition to these Terms. Prices displayed are inclusive of VAT where applicable. Business customers within the European Union may provide a valid VAT identification number for reverse-charge purposes where permitted by law.
Refunds are handled in accordance with applicable European Union consumer protection law, specifically the EU Consumer Rights Directive (2011/83/EU) and its implementation under German law (§312g BGB). Users who are consumers within the meaning of EU law may exercise their right of withdrawal within fourteen (14) days of the initial subscription purchase, provided they have not fully utilised the Service during this period.
Beyond the statutory withdrawal period, subscription fees are non-refundable. The User may cancel their subscription at any time, and the cancellation will take effect at the end of the current billing period. No pro-rata refunds are issued for partial billing periods.
The Provider reserves the right to modify subscription prices. Existing subscribers will be notified at least thirty (30) days in advance of any price increase. Continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.
The Service incorporates artificial intelligence features including, but not limited to, CV/resume review, CV/resume rewriting, interview preparation, and job description analysis (collectively, “AI Features”). These features are powered by third-party AI models and are subject to the limitations inherent in such technology.
AI Features are provided subject to a fair usage policy. The Provider monitors AI resource consumption using internal metrics, including but not limited to computational token usage, processing volume, and associated infrastructure costs. Usage allowances are set and adjusted by the Provider at its sole and absolute discretion to ensure equitable access and sustainable operation of the Service. The Provider reserves the right to:
AI-generated outputs are provided “as is” without any warranty of accuracy, completeness, or fitness for purpose. The User acknowledges that:
The Service is licensed for personal, individual job search management purposes only. Each account is for use by a single natural person.
The User shall not, and shall not attempt to:
The Provider reserves the right, at its sole and absolute discretion, to take any or all of the following actions in response to a violation or suspected violation of these Terms:
The Provider is under no obligation to provide evidence of a violation to the User. The Provider’s determination of a violation shall be final and binding. Users who believe their account was terminated in error may contact the Provider in writing within fourteen (14) days of termination.
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Provider does not warrant that the Service will meet your requirements or that it will be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by applicable law, the Provider’s total aggregate liability arising out of or in connection with these Terms or the use of the Service, whether in contract, tort (including negligence), strict liability, or any other legal theory, shall not exceed the total amount of fees actually paid by the User to the Provider in the twelve (12) months immediately preceding the event giving rise to the claim.
For Users on the free tier, the Provider’s total aggregate liability shall not exceed ten Euros (€10.00).
In no event shall the Provider be liable for any of the following, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Provider has been advised of the possibility of such damages:
The User agrees to indemnify, defend, and hold harmless the Provider, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
The processing of personal data in connection with the Service is governed by our separate Privacy Policy and GDPR Data Compliance Policy, which forms an integral part of these Terms. By using the Service, the User acknowledges and agrees to the data processing practices described therein.
The Provider acts as the data controller for personal data processed through the Service. The Provider engages third-party data processors including, but not limited to, Supabase (database and authentication), Stripe (payment processing), Mailgun (email delivery), and Anthropic (AI processing). All processors are bound by appropriate data processing agreements in compliance with the General Data Protection Regulation (GDPR).
Upon account termination, whether voluntary or involuntary, the User’s data will be retained for a period of thirty (30) calendar days, during which the User may request a data export. After this period, all User data will be permanently and irreversibly deleted from the Provider’s systems and those of its sub-processors, except where longer retention is required by applicable law.
The User is solely responsible for the accuracy, legality, and appropriateness of all data and content uploaded to or processed through the Service. The User warrants that they have all necessary rights and consents to submit such data.
All intellectual property rights in the Service, including but not limited to the software, design, logos, trademarks, documentation, and AI models, are and shall remain the exclusive property of the Provider or its licensors. These Terms do not grant the User any rights in or to the Service other than the limited right to use it in accordance with these Terms.
Content created by the User and uploaded to the Service remains the intellectual property of the User. The User grants the Provider a limited, non-exclusive, worldwide licence to process, store, and transmit such content solely for the purpose of providing the Service.
The User may terminate their account at any time through the account settings or by contacting the Provider. Cancellation of a paid subscription takes effect at the end of the current billing period.
The Provider may suspend or terminate the User’s account at any time, with or without cause, with or without notice. Without limiting the foregoing, the Provider may terminate accounts for:
Upon termination, the User’s right to access and use the Service ceases immediately. The Provider shall have no obligation to maintain or provide access to any data stored in the User’s account, except as provided in Section 7.1. Sections 5, 6, 7, 8, 10, and 11 of these Terms shall survive termination.
The Provider shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, government actions, embargoes, sanctions, labour disputes, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party service providers.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of laws principles.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Munich, Germany, unless mandatory consumer protection laws require otherwise.
In accordance with EU Regulation 524/2013, the European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. The Provider is not obligated and not willing to participate in a dispute resolution procedure before a consumer arbitration board.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely achieves the economic and legal purpose of the invalid provision.
These Terms, together with the Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between the User and the Provider with respect to the use of the Service and supersede all prior or contemporaneous agreements, representations, and understandings.
The failure of the Provider to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
The Provider may assign or transfer these Terms, in whole or in part, without restriction. The User may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Provider.
For questions about these Terms, please contact:
M2Talents — Mo Mohamed
Email: support@applicantgrid.com
Munich, Germany